Before I got into church marketing, I spent time in several completely different industries: retail banking, enterprise software, and private education. All required different approaches to marketing, communication, and sales. But if there’s a common thread across all of them, it was this: the products and services I was helping sell were complicated.
Communicating about complicated stuff all those years taught me a lot about crafting messaging. When potential customers are going to hear information from multiple sources, over a long period of time, about complicated stuff, there has to be a simple, clear, and repeatable message that ties it all together. That’s not easy with products and services that have a complex value proposition and a long sales cycle. And there’s a lot of similarity between those challenges, and what churches face in today’s post-christian, non-religious culture.
This is why I tell every ministry leader I work with to write an elevator pitch for their ministry. An elevator pitch is a simple, one- or two-sentence description of who your ministry is for, what it does, and why that’s special. There are a few reasons for this:
It ensures consistency across different media channels.
We all promote ministries across multiple channels: live announcements, bulletin copy, email newsletter, Instagram graphic. Most people won’t get their information from just one channel. If the messages about a ministry aren’t consistent between those channels, you’ll add to the confusion and reduce the memorability of your message. An elevator pitch helps keep your message consistent.
It’s the foundation for getting creative.
In the documentary Briefly, some of the foremost creative minds in advertising and design talk about how important the creative brief is to ensuring that all the creative work done on a product or advertisement stays on-message. It’s essential for making maximum impact, but it only works if it’s short and focused. If you’re in the creative business, watch this documentary.
Think of your elevator pitch as a kind of creative brief. It helps the pastor who’s trying to word a clever, memorable announcement keep the story straight. It helps the designer creating a graphic for social media understand what kind of imagery they should use. It keeps your creative team effective because it keeps their work true to its purpose: shining a light on your ministry.
It helps your customer be your best advocate.
You can’t repeat what you can’t remember. The more simple your message, the more memorable it is, and the easier it is to repeat.
This is really important for churches: it isn’t just what you say about your thing, it’s what other people say about your ministry.
The Formula for a Successful Elevator Pitch
- It starts by clearly defining your thing: “[thing name] is a _____” (fewer words, the better; if it’s a program, call it a program).
- It identifies the target market: “for the ____ (person who might participate in your thing)
- Include the value proposition: “…that offers ____”
- It sets your thing apart by telling people what makes it unique: “Unlike other [things], [our thing] will help you…
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